If the Roll Back button is greyed or disabled, it means there are no previously available options available to run this step. Method 4: Update the drivers for this device Click on 'Roll Back Driver' to continue.Scan through to locate 'Roll Back Drivers' buttons and read the description against this tab: If the device fails after updating the driver, roll back to the previously installed driver.Select the 'Driver' tab on the 'Properties' pop-up window.Right-click on the chosen device driver and select 'Properties' from the menu.Click the 'Arrow' button on the left-hand side to expand the hardware components.Locate the device you want to roll back the driver.Right, click on the windows and select 'Device Manager'.Step 2: To roll back a device driver, follow the sub-steps: Step 1: Remove all the external devices from the PC. If Windows still throws the error, then consider undoing the recent changes you have made on the Device Driver. Select the ones you want to fix and click on 'Next'.Īnother way to run the troubleshooter is to simply open the Command prompt, and type the following, and hit the 'Enter' key: msdt.exe -id DeviceDiagnostic Method 3: Undo the Recent Changes on the Device Driver Step 3: The troubleshooter will scan and pulls up a report. Step 2: Once Hardware Troubleshooter opens, click on Next to run the troubleshooter. Step 1: On your PC, click on 'Settings' > 'Update and Security' > 'Troubleshoot' and click on 'Hardware and Devices'. Let's understand how to use the troubleshooter as it identifies and then resolves the issue it has located. The hardware and Devices troubleshooter feature is inbuilt in Windows. Method 2: Run the Hardware and Devices troubleshooter Rebooting your computer can fix the trouble. Sounds simple, yet one of the most effective steps to fix many errors in your PC! Sometimes a temporary issue in Device Manager may cause the problem. Scroll down to know details on fixing the problem. Usually, the error may look like the below image. Undo the Recent Changes on the Device Driver

Run the Hardware and Devices Troubleshooter

Windows device manager